BEOWULF AS LLC provides shipping services for customers located within the United States. Please review the following Shipping Policy for information about order processing, delivery times, shipping coverage, and carriers.
1. Shipping Area
We currently ship orders within the United States only.
At checkout, shipping options are restricted to U.S. addresses. Orders cannot be placed for delivery to locations outside the United States.
Customers are responsible for providing a complete and accurate U.S. shipping address when placing an order.
2. Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Processing includes order verification, product preparation, packaging, and handoff to the applicable shipping carrier.
Orders placed on weekends or U.S. holidays may begin processing on the next business day.
3. U.S. Delivery Time
After an order has been processed and shipped, standard delivery within the United States generally takes approximately 3–7 business days.
Estimated delivery times may vary depending on the destination, carrier operations, weather conditions, holidays, and other circumstances beyond our reasonable control.
The delivery timeframe is an estimate and does not constitute a guaranteed delivery date.
4. Shipping Carriers
Depending on the destination, package size, and service availability, orders may be shipped through established U.S. carriers, including:
- USPS
- UPS
- FedEx
The carrier selected for an individual order may vary based on fulfillment requirements and delivery location.
5. Tracking Information
When tracking information is available, it will be provided to the customer after the order has been shipped.
Please allow some time for tracking information to become active after the package has been accepted by the carrier.
Customers can use the tracking information to monitor the progress of their shipment.
6. Shipping Address
Customers are responsible for ensuring that all shipping information is accurate and complete before submitting an order.
BEOWULF AS LLC is not responsible for delays or delivery problems resulting from incorrect, incomplete, or outdated shipping information provided by the customer.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible at [email protected]. We will make reasonable efforts to assist before the order is shipped.
7. Delivery Delays
Although we work to process and ship orders within the stated timeframes, delivery may occasionally be delayed due to circumstances outside our control, including severe weather, carrier disruptions, transportation delays, holidays, or other unforeseen events.
If your order has not arrived within the estimated delivery timeframe, please contact us with your order number so that we can assist you in reviewing the shipment status.
8. Lost or Damaged Packages
If your package appears to have been lost or arrives damaged, please contact us at [email protected] as soon as possible.
For damaged packages, customers may be asked to provide photographs or other information that can help us review the issue and coordinate with the applicable shipping carrier.
9. Shipping Charges
Any applicable shipping charges will be displayed during checkout before the order is submitted.
The final shipping cost shown at checkout is based on the applicable order and delivery information.